01
08/11
16:36
Everdry Complaints
Everdry Waterproofing cold called my house one evening, and started going on and on about when it rains, do I notice the water more on the walls or floor in the basement? My first reaction was shut the hell up and why are you bothering me?!?!? I gave them the priviledge to come and see my basement on a Saturday morning, since I did notice some water seepage here and there when it would really come down! So, on a Saturday morning, a sales reprensentative came over and started looking at my basement, and told me, “Wow, you got some real damage here, and to do this right, it was going to cost $12,500.00!!!!!!!! $12,500.00 to fix my basement that when it rains super hard, I get a little amount of water seepage?!?!?!?! I said HELL NO, then he started going into we have finance options and we can work on a payment plan for you, or we can come back when you have the money, and I just said that we were done, and thanked him. Later that week, it started raining alot, alot, and I started talking to my friends about waterprofing, and Everdry Waterproofing came up almost everytime I talked to neighbors, family, and friends. All I ever heard was good things about their company… So I called them back and asked for the same gentleman who came out the first time, and when he arrived he greeted me with kindness and professionalism and told me that we could check to seee if the basement got better or worse and then we could see what they could do for me. I ended up getting more and more water since the week he originally came out and I ended up signing a contract with them to get my basement waterproofed. A few weeks later, the crew came out and there was approximately 5 or 6 gentlemen who walked me through exactly what they were going to do and when they were going to do it. The crew was spot on even though they ran into a few issues with my trees and bushes on the side of the house, but I was very happy with the whole process! The crew cleaned up everything to better than the basement was before, and the foreman walked me inside and outside to check out all their work. I was very satisified with it, and they told me if I ever need anything, to call the office or email them, so I finally. I finally emailed them 5 years later when it was raining cats and dogs and all my neighbors were buying sump pumps, backup pumps, and cutting their carpets out and throwing them away. I, however emailed them to thank them and tell them they should call people on my block because I did not get one drop in my basement, but many of my neighbors flooded! I am a very proud Everdry customer for 7 years now.
Suzanne OMalley
November 7, 2011
2:46 PM
Satisfied Customer. We had Everdry waterproof our entire basement. A several years earlier, another company did the same thing but did not drain the water out of the walls that had built up inside. My biggest complaint with the other company is – I had mold growing on the walls. Hello!! But Everdry seems to have done it right this time. We are very pleased with their work. The crew was professional, polite, and clean. They answered all our questions. Everyone spoke English. Overall, we are now very happy. Thank you Everdry.
R.C.
January 6, 2012
1:57 PM
“We would like to thank Everdry Waterproofing for sending Andy and his crew of 5 very hard working men to our home. They were all professional and very polite. Any questions we had about the job were answered with superior knowledge and explained thoroughly. Everything was covered with plastic and protected. Plastic was placed on steps, kitchen floor and into the hall for the bathroom. Permission was used for bathroom use and shoes were removed. As they did the work, we could really see the problems in our basement. Extreme care was taken to not break anything that we had. They even had to work in the rain and said they were used to it and it would not hurt anything. We feel confident that the multi-step system will take care of our water leakage problem. These men worked very very hard. I would recommend them to anyone. It was a pleasure having them here to help us with our problem. Thank you Andy, the crew leader and Hector, Juan, Nathan, Andy and Johnnie. Thanks again – a great job!! “
j.b.
January 6, 2012
2:01 PM
“My husband and I myself realized that our basement was in need of repair. We saw a flyer in the mail advertising Everdry Waterproofing. We called for an inspection and spent some time with Mike K. going over everything our basement was going to need to be water free. From our first interactions until the minute Jason and his crew finished our house, we have been very pleased. The crew took the time to answer any questions and explain the process that was happening to our house. The crew was very professional, friendly and hardworking. They treated my home with respect and were careful during their time here. I am extremely pleased and would without hesitation, recommend Everdry to anyone with a basement water problem.”
Alan Bedell
February 11, 2012
12:31 PM
the sump pump goes on, the sump pump goes off! just another note of thanks to our grand rapids, mi everdry waterproofing folks! seven years ago we had recurring water problems in our finished basement following heavy rains. after examining the whys (the analysis) of the problem, we hired everdry to deal with, permanently, those water challenges that caused us grief and repeated cleanups. work was completed in three days. everdry team members were courteous, hard working and totally dedicated to making sure that we, as customers, were then and continue to be satisfied with their work. they were minimally intrusive during construction and cleaned up after themselves each day. there’s no question in our minds that when we go to sell our house, their solution, along with the e-z breathe ventilation system, will give added value to a possible sale. alan and nancy bedell, grand rapids, michigan
Angie
February 25, 2012
5:38 PM
Love the blog
A.S.
March 9, 2012
1:55 PM
We had Everydry do our basement. You can see the after pictures on facebook. They broke a window, the broke my kitchen sink drain, I still have a wet wall have to dig up outside to see if they broke my water line, the cement is not smooth with the floor, and the white dust from their sanding is all in my house and vents and furnace. These are all things we will have to pay to have fixed. So far to fix all the things that are still wrong will cost close to $2000. They were to be here only 4-5 days they were here 10. Not because it was a bad basement it was because they had bad workers. We had to go behind them and point out things they missed or just didn’t do. The cost they quoted was $16,500 they knocked it down to $15,000. If we have to dig up the front and have the plummer fix that mess we will be closer to $3000 of our money not counting time and stress from this mess they caused. Thank you for having this site. The day we had to pay them the owner was the one to come for it she had nothing to say about the mess her company left. Just cut $1500 off the bill $150 for each day they were here. That doesn’t even cover the stress they put me through let alone the now extra cost we have to pay out to fix their mess. Thank you for having this site.
Stacey
March 26, 2012
8:52 AM
You have a youtube channel?
Bob Brice
April 11, 2012
12:08 PM
I’m just glad I live in Florida. Most homes here don’t have basements, but we do have our fair share of salesmen wanting to do everything from patch our driveways to sell us new windows or install better insulation to keep our air conditioning bills down.